We are available by phone and email and chat …   Our public showroom is available by appointment…
CURRENT DELIVERY TIMES :          
Stock Rigs 3 weeks …     Custom Rigs 8-12 weeks …
Stock Parts 1 week …     Custom Parts 2-3 weeks …
Repairs 4-6 weeks …

* These delivery times require a completed order form and order confirmation.

Customer Support & Sales
386-740-9222
Office Hours
Mon-Fri: 8am - 5pm EST

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Repairs & Rigging

Full Service

Mirage provides full rigging and repair service for Mirage products only.

  • All items are sent to the Mirage Systems inspection department for evaluation prior to any work being done.
  • You will be contacted with a quote and estimated time.
  • Work will not begin until we receive your approval.

* If a rig is too dirty or smells, Mirage may require it to be washed prior to being allowed into inspection.  You will be charged for this service.

NOTE: Due to issues with our new computer system, the Mirage repair department is backlogged. For non-safety related repairs many customers are opting to send their rig in at the end of the season so that they may continue to use it until then.

    If you need us to reference any files or images, attach them here.

    If you need us to calculate your harness adjustment, be sure to submit a harness sizing form :
    https://miragesys.com/support/harness-sizing-calculator/

    If you need information about whether a harness adjustment is possible and/or affordable:
    https://miragesys.com/support/faq-buying-a-used-mirage/










    Add this form to your cart and check out.  Submit a form for each container you are sending in.

    • You will receive a confirmation email with your order number.
    • Be sure to write the order # on the outside of your box.
    • Rigs without identification will sit lost and lonely waiting for their owner to call and identify them.

    You can submit your order.  This item will not be sent to production and your payment will not be processed until your questions are addressed.
Category:

When in doubt, get professional help.

Whether performed by a rigger in the field or here at Mirage, routine maintenance and/or the occasional repair may be required.

Add this form to your cart and check out.  Submit a form for each container you are sending in.

  • You will receive a confirmation email with your order number.
  • Be sure to write the order # on the outside of your box.
  • Packages without identification cannot be tended to.

Limited Life Components

The components of any device tend to wear out after repeated use, and the fabric materials in your Mirage are no exception.  Experience has proven that some fabric components are subject to more wear than others and need to be inspected frequently, and replaced periodically.  These items are considered to be Limited Life Components.

The following Limited Life Components should be checked often and replaced periodically.  The service life of these components is a recommendation based upon experience:

  • Main and Reserve Closing Loops – Replace when frayed.  If in doubt, replace.
  • Main Risers – Type 17 main risers should be replaced every 200 to 400 jumps.  Type 8 risers should be replaced every 300 – 500 jumps.  All Risers: check the Type IIA fabric loops often since they can be easily damaged and are subject to accelerated wear.  Replace risers if Type IIA loops are frayed, or if webbing is damaged.
  • Main Pilot Chute – Replace every 200 to 400 jumps or sooner if damaged or excessively worn.  Handles should not be replaced.
  • Main Deployment Bag – Replace every 300 to 500 jumps or sooner if damaged or excessively worn.
  • Spandex Main Pilot Chute Pouch – Replace when torn or excessively worn.
  • Harness Leg Straps and Chest Strap – Replace when frayed or damaged, or if slipping excessively through hardware adjusters.
  • Reserve Deployment Bag Safety Stow – replace if nylon covering of shock cord is frayed, or if rubber strands inside break.

 

Authorized Components

The substitution of any of the following components with a component not manufactured by Mirage Systems, Inc. is NOT AUTHORIZED:

  • Reserve parachute deployment bag and bridle (Freebag)
  • Reserve pilot chute
  • Reserve ripcord
  • Reserve static line (RSL)
  • Trap System™️ components (RSL, Trap Line, Main Risers)

Related Components